Case Study #1

Digital transformation of supply chain in interior design segment

Business Context

  • Disruptor in Indian Interior Design market
  • Handling 0.5Mn parts & 0.1Mn packs a month
  • Monthly growth rate of 20-30%
  • 10+ manufacturing partners across the country
  • 3-4 Handovers between source & destination

Business Objective

  • Digitization of the entire supply chain
  • Ability to define product movement across the chain
  • No onward movement w/missing parts
  • Visibility at part level across all projects across all handover partners with digital trail

Key features of the solution design, tech development and implementation

Factory management system, integrated with company’s design module to upload projects and initiate production

Mobile Application for factory dispatch teams to tag parts to packets and print QR enabled stickers

Unified Logistics Interface for supply chain managers to monitor progress of projects and initiate handovers

Integration with systems of international/national courier partners

Field Force Application for delivery partners to scan and handover all packages to site managers

100+ managers, factory supervisors, WH staff & Field staff trained and onboarded

Key Results

95% reduction in missing parts

Fully digitized supply chain at part level
Guaranteed service completion SLA to customers

Hackle